

Since business memos are used less frequently and for more formal matters, as they command the attention of readers in a way that a basic email message may not. The body of a memo may include a brief opening statement, persuasive arguments to back up the provided or requested information, and a list of any attachments. Unlike a letter, a memo does not include salutations, but it does state the recipient, date, and subject as well as who is sending the memo. A memo looks similar to a business letter, which is typically a vehicle for formal external communications, but the format is slightly different. However, a business or other organization will use a memo, or memorandum, for internal communication, often when the message included is highly important and requires a formal presentation, such as notification of policy changes or organizational directives.

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